Need to get a store up and running but don’t have the time or capacity to build it yourself? You’re in luck! The OMG Service Team is filled with experts that can build your stores for you!
Download the Store Setup Form here!
How To Request a Store
Step 1: On the Stores tab, click "Request store"
Step 2: View pricing, How It Works, and Benefits. All of the details regarding store building can be found on this page.
Step 3: Auto-download the Store Setup Form by clicking on the green "Get Started" button.
Store Building Pricing
The following is general store pricing information. Pricing for new stores starts at $50 and includes the first 20 products and the first 20 product mock-ups.
- Product and mock-ups over the first 20 each are charged $1 extra per product or mock-up.
- Larger and or non-standard requests may incur additional fees and take extra time to complete.
- Logo options are available if included with your store request. Additional logo mock-ups are available upon request.
- Sale creation fees will apply to all copy-store requests.
- Changes to a new or existing store may incur fees depending on the size and scope of the request.
- Changing artwork on mocked-up images will incur a $1 extra per product or mock-up.
Tips for Filling Out the Store Setup Form
General Store Information
- Fill in the store information completely. Be sure to include the Organization, Activity, Salesperson, Account Name, and Open/Close dates.
- The Internal Store Contact Person should be someone in your organization
- If the Direct Access URL is not filled in, our store builders will use a URL closely matched to the store name. If you need a password-protected store, please note that in this box.
Fees
- Enter any fees you want to be collected on your store. Most customers pass along the OMG fee and credit card processing fees to their customers. Another option is to incorporate these fees into the Base Price of your products.
- Please list any fee for shipping or pick-up options.
- Fees can be entered as a percentage and or dollar amount.
- If no fees are listed here, no fees will be collected to your store.
Product Information
- Enter all the basic product information, including the Product Name, Manufacturer, and Style Number.
- Add the desired product Category for each item (examples: Apparel, Adult Apparel, Youth Apparel, Accessories, Headwear, Footwear, etc.).
- If a product is mandatory for all customers to purchase, type Yes in the Required Product box.
Pricing
- The Retail Price and COGS (Cost of Goods Sold) columns are optional.
- To keep track of margins on the Margin Report, enter your cost in the COGS box. Most customers enter the cost of a blank garment + decoration in this field or leave it blank.
- The Base Price is the price the customer will see on the storefront if there are no price additions, such as fundraising or size upcharges added.
- Fundraising reminder: OMG fees are taken out of the entire cart total, which includes Fundraising amounts. If your customer expects a full $2.00 on an item, be sure to also add the additional OMG and CC processing fees.
- The Final Customer Price is the price the customer can expect to see in their cart.
Pro Tip: Hate Math? The "Final Customer Price" box is auto-populated when the "Base Price" and "Fundraising" amounts are filled in!
Sizing, Upcharges, Colors, and Logo Placement
- Enter the entire size range you want to offer in Available Sizes. If no size range is listed, our store builders will default to Men's S-3X and Women's XS-2X without size upcharges.
- Enter specific Size Upcharges for each size.
- Enter all the colors you want to offer using manufacturer color names.
- Include the Logo File Name for each product. This is especially important if products have different logos.
- Include Logo Placement for each product.
Decoration Type, Name Fee, Number, Fee, and Additional Notes
- Enter the Decoration Type if desired.
- If offering Name and Number options, list the fee for each. If you've calculated Name or Number fees into the Base Price, please note that in Additional Notes.
- Leave these Name and Number fields blank if no personalization is offered.
- Enter any Additional Notes you want to communicate to our store builders.
Artwork
Design Requirements
- Acceptable file formats: .pdf, .png, or .jpg
- Minimum size: 300ppi
- Background color: transparent, white, or garment color.
- Transparent .png images are required for all designs with transparent gradients, fades, or distressing. Note: Embroidery artwork must be sent on contrasting backgrounds, we do not swap colors on embroidery artwork
Do not send vector artwork in .ai, .cdr, or .eps formats. Do not send image files embedded in an email, spreadsheet, Word doc. Do not send screenshots or photos of a logo unless you wish to hire or Custom Art department to create a useable logo.
File Names
Artwork file names MUST match the filenames listed in the Store Request Form spreadsheet in the “Logo File Name” column. If requesting artwork that we have on file from a previous sale, please indicate the original OMG sale code where the art was used.
Custom Artwork
Upon request, we provide custom artwork services including the creation of vector artwork from a raster (.jpg or .png) file, background removal, and color swaps. Please indicate that you wish to utilize our custom art services when sending your Store Request Form. Our fee for custom artwork is $30/hr.
Examples
Send all design variations on the garment color background | Designs with transparent gradients, fades, or distressing MUST be sent as a transparent .png file | Embroidered artwork MUST be on a contrasting background |
Submitting Store Build Request
Step 1: Fill out all applicable fields, and email the completed form and all logo files to service@ordermygear.com. Your email should include your completed Store Setup Form, Artwork, and your Account Name.
Step 2: You will receive an email with your store's estimated completion date once your request has been received. Effective June 12th, 2023 Store Requests will be rejected if the Store Setup Form is not filled out. The average turnaround time is 2 to 3 business days, although larger and/or complicated requests may take longer. Turnaround time will increase during busier times of the year.
Note: Keep an eye on your email! Your store builder will reach out if questions arise and let you know when your store is ready for approval.
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