Payment Method FAQ's

Now that your store is almost ready, you may be wondering how many different ways you can take payment on your new store. We know about Purchase Order and Redemption stores, but this article will give you a breakdown as well as helpful tips for all things related to credit card payment methods. 

We use Stripe for credit card processing on our platform and they handle everything from charging cards to issuing refunds to depositing money in your account from the sales of your stores. Stripe accepts Visa, Mastercard, American Express and Discover. More details on Stripe can be found here.

Digital Wallets 

Another avenue a cardholder can take when checking out is utilizing a digital wallet.    

Wallets provide a fast and secure way for consumers to pay with a saved card or a stored balance. Instead of fumbling with a card number and expiration date, enabling Apple Pay, Google Pay or Link can get through checkout in a couple of clicks and save time. These wallets are device-specific and cannot be disabled globally on the platform.

Klarna

The newest option to pay on the platform is Klarna. Klarna is our buy now, pay later option where the Dealer is paid upfront like usual, but the end user can pay off the total in 4 equal installments. To learn all about Klarna, click here!

Please note: Starting on Feb 1, a fee of $0.99 on all orders that total $0. This excludes orders that have a gift card or coupon applied!

Link

Link is a simple, secure way to pay quickly at hundreds of thousands of businesses. Your customers can save their payment information with Link the first time they check out. From then on, they will be prompted to fill in their saved card or bank details and shipping addresses for future purchases on Link-supported sites. They'll always have a chance to review their order before confirming their purchase. More information can be viewed at Link.com.  

Note that Link is an option offered on Pop-up stores but is not a product of Taivo/OMG. For questions or support regarding Link functionality, security, or payment storage, please reach out to Link support.

FAQS

Q: Can an end user check out with a 3rd party gift card?

A: Yes! As long as the amount on the card is greater than the cart grand total, it will work just fine. Also, we recommend your customer not throw away the gift card after use in case a refund needs to be issued.

Q: Can the last four digits of the card used for Link payments be viewed for reference?

A: No. Because Link is an online wallet, a temporary virtual card number is created, which leaves the original payment information hidden.