You may at times need to clear your cache & cookies on your browser to help ensure everything is up to date and help with running OMG smoothly on your browser.
If you are getting a blank screen, a report or store isn't loading correctly or something in your normal process is acting odd, clearing your cache is a good first step to take to help eliminate the possibility of any technical issues.
How to Clear Cache & Cookies on Chrome
Step 1: On your computer, open Chrome.
Step 2: At the top right, click "More"(the three vertical dots).
Step 3: Click "More tools" "Clear browsing data".
Step 4: At the top, choose a time range. To delete everything, select "All Time".
Step 5: Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Step 6: Click "Clear data".
For more information on clearing cache & cookies in Chrome, take a look here.
How to Clear Cache & Cookies on Firefox:
Step 1: Click the menu button and select "Settings".
Step 2: Select the " panel and go to the "Cookies and Site Data" section.
Step 3: Click the "Clear Data" button. The clear data dialog will appear.
Step 4: "Cookies and Site Data" and "Cached Web Content" should both be check marked.
Step 5: Click "Clear".
For more information on clearing cache & cookies in Firefox, take a look here.
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