Clear Cache or Cookies

You may at times need to clear your cache & cookies on your browser to help ensure everything is up to date and help with running OMG smoothly on your browser. 

If you are getting a blank screen, a report or store isn't loading correctly or something in your normal process is acting odd, clearing your cache is a good first step to take to help eliminate the possibility of any technical issues. 

How to Clear Cache & Cookies on Chrome 

Step 1: On your computer, open Chrome.

Step 2: At the top right, click "More"(the three vertical dots).

Step 3: Click "More tools" "Clear browsing data".

Step 4: At the top, choose a time range. To delete everything, select "All Time".

Step 5: Next to "Cookies and other site data" and "Cached images and files," check the boxes.

Step 6: Click "Clear data".

For more information on clearing cache & cookies in Chrome, take a look here. 

How to Clear Cache & Cookies on Firefox:

Step 1: Click the menu button  and select "Settings".

Step 2: Select the "Privacy & Security" panel and go to the "Cookies and Site Data" section.

Step 3: Click the "Clear Data" button. The clear data dialog will appear.

Step 4: "Cookies and Site Data" and "Cached Web Content" should both be check marked.

Step 5: Click "Clear".

For more information on clearing cache & cookies in Firefox, take a look here.